Oiyaa Technologies Ltd ("Oiyaa", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our services, including our website, apps, and merchant/partner platforms (collectively, the "Services").
1. Who We Are
Oiyaa Technologies Ltd is a company registered in England and Wales. We provide digital solutions that connect consumers and merchants through offers, promotions, and digital engagement services.
2. Information We Collect
We may collect and process the following categories of personal data:
- Name, email, phone number, account details
- Preferences, offers redeemed, interaction history
- Device and usage information (IP address, browser type, cookies)
- Business contact details (name, role, email, phone)
- Company details (name, registration number, VAT number)
- Login and account credentials
- Communications with Oiyaa
3. How We Use Your Information
We use your information to:
- Provide, operate, and improve our Services
- Deliver offers, rewards, and promotions
- Manage accounts for consumers, merchants, and partners
- Send service updates, confirmations, and promotional communications (with your consent)
- Detect and prevent misuse or unauthorised activity
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
We process your data on the following grounds under UK GDPR:
- Contractual necessity – to deliver the Services you sign up for
- Consent – where you agree to receive marketing or communications
- Legitimate interests – improving services, preventing misuse, supporting business operations
- Legal obligations – complying with regulatory requirements
5. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service providers & partners (e.g., IT support, analytics providers)
- Merchants & partners when you interact with their offers or services
- Regulatory authorities if legally required
- Business transfers if Oiyaa merges, sells assets, or undergoes restructuring
6. Data Storage & Security
- Your data is stored securely on servers within the UK/EEA (and, where applicable, with providers that meet GDPR adequacy standards).
- We apply technical and organisational safeguards, including encryption and access controls.
- We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law.
7. International Transfers
Where data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time (for marketing and optional services)
- Lodge a complaint with the UK Information Commissioner's Office (ICO)
9. Cookies & Tracking
Our Services use cookies and similar technologies to enhance user experience, analyse site usage, and deliver relevant promotions. You can manage your preferences via your browser or our cookie consent tool.
10. Marketing Communications
You can opt in to receive promotional updates from Oiyaa. You may withdraw your consent at any time by using the "unsubscribe" link in emails or contacting us directly.
11. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
12. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
13. Contact Us
For any privacy-related questions, concerns, or requests, please contact us at: